Issue Identified

Incident Report for UserTesting

Resolved

This incident has been resolved.

Posted Mar 02, 2026 - 02:10 PST

Monitoring

We have released a new version of our iOS app that resolves this issue moving forward. To ensure everything works as expected, participants are required to update to the latest version of the app before taking a new test on their iPhone.

Posted Feb 26, 2026 - 03:37 PST

Identified

We have identified an issue affecting how successful tasks are detected in Interaction Tests on iOS when a Navigation Task uses "contains" as the success criteria. Our Engineering team is implementing a fix and will monitor the system as it is deployed.

Posted Feb 20, 2026 - 07:43 PST

This incident affected: Customer Dashboard (Study Results).