All Systems Operational

Uptime over the past 90 days. View historical uptime.
Logged Out Application Operational
Marketing Site Operational
UserTesting Blog Operational
Engineering Blog Operational
Log in form Operational
Ordering Operational
Test Launch Flow Operational
Login Portal Operational
App Uploading Operational
App Hosting Operational
App Distribution Operational
iOS App Signing Operational
Prototype Hosting Operational
Information Architecture Tools Operational
Customer Dashboard Operational
Dashboard Operational
Study Results Operational
Insights Summary Operational
Video Management Operational
Video Playback Operational
CDN Operational
External Video Uploads Operational
Highlight Reel Editor Operational
Session video uploads Operational
Recording Services Operational
Android Recorder Operational
iOS Recorder Operational
Desktop Recorder Operational
Video Uploader Operational
Live Conversations Operational
Chrome Recorder Extension Operational
Fulfillment Services Operational
Test Distribution Operational
Tester Dashboard Operational
Applicant Process Operational
Invite Network Operational
Tools & Services Operational
Payment Processing Operational
Internal Tools Operational
Credit Allocation Operational
Help Center Operational
Third-Party Services Operational
Chat widget Operational
Third-Party Integrations Operational
Share to Slack Operational
Zoom Zoom Meetings Operational
Zoom Zoom Software Operational
Zoom Zoom Video Webinars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Site Uptime
Fetching

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Tree Test and Card Sort
Resolved - This incident has been resolved.
Oct 22, 02:11 PDT
Update - We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.
Oct 21, 13:14 PDT
Investigating - We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.
Oct 21, 13:12 PDT
Delays in study response collection
Resolved - This incident has been resolved.
Oct 22, 00:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 05:18 PDT
Identified - We have identified an issue causing some delays in study response rates. We are actively working to resolve the issue and will share an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Oct 21, 02:06 PDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Issues when resuming or launching studies in the platform
Resolved - The incident has been resolved.
Oct 14, 09:35 PDT
Monitoring - A fix has implemented and studies should be able to be launched and resumed now. We will be monitoring the situation to ensure there is no further impact.
Oct 14, 09:16 PDT
Identified - We are aware of issues blocking resuming or launching studies in the platform. Our team has identified the issue and is working on a solution that will restore the system shortly. Apologies for the inconvenience and thank you for your patience.
Oct 14, 08:34 PDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

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