All Systems Operational
Uptime over the past 90 days. View historical uptime.
Logged Out Application Operational
90 days ago
99.88 % uptime
Today
Marketing Site ? Operational
UserTesting Blog ? Operational
Engineering Blog ? Operational
Log in form ? Operational
90 days ago
99.88 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Test Launch Flow ? Operational
90 days ago
100.0 % uptime
Today
Login Portal ? Operational
App Uploading ? Operational
App Hosting ? Operational
App Distribution Operational
iOS App Signing Operational
Prototype Hosting Operational
90 days ago
100.0 % uptime
Today
Information Architecture Tools ? Operational
90 days ago
100.0 % uptime
Today
Customer Dashboard Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
99.88 % uptime
Today
Study Results Operational
90 days ago
100.0 % uptime
Today
Insights Summary Operational
90 days ago
100.0 % uptime
Today
Video Management Operational
90 days ago
100.0 % uptime
Today
Video Playback ? Operational
CDN Operational
External Video Uploads ? Operational
90 days ago
100.0 % uptime
Today
Highlight Reel Editor ? Operational
90 days ago
100.0 % uptime
Today
Session video uploads ? Operational
90 days ago
100.0 % uptime
Today
Recording Services Operational
Android Recorder ? Operational
iOS Recorder ? Operational
Desktop Recorder ? Operational
Video Uploader ? Operational
Live Conversations Operational
Chrome Recorder Extension Operational
Fulfillment Services Operational
90 days ago
100.0 % uptime
Today
Test Distribution ? Operational
Tester Dashboard ? Operational
Applicant Process ? Operational
My Recruit ? Operational
90 days ago
100.0 % uptime
Today
Tools & Services Operational
Payment Processing ? Operational
Internal Tools ? Operational
Credit Allocation ? Operational
Help Center Operational
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Chat widget Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Share to Slack ? Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
Zoom Zoom Software Operational
Zoom Zoom Video Webinars Operational
Usermuse.com ? Operational
handrailux.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Site Uptime
Fetching
Past Incidents
Nov 28, 2023
Single Sign-On access to the platform is not available
Resolved - This issue is now fully resolved - thank you for your patience.
Nov 28, 01:19 PST
Update - Single Sign On to login to the platform working well.
Nov 28, 01:15 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 11:15 PST
Identified - Our team has identified the root cause of the issue and is working now to resolve it. Thank you for your patience.
Nov 27, 04:52 PST
Investigating - We are seeing errors for customers using Single Sign On to login to the platform. Our team is investigating to understand the issue and restore the service as soon as possible. Please, reach out to support@usertesting.com if needed. Apologies for the inconvenience.
Nov 27, 02:49 PST
Nov 27, 2023
Nov 26, 2023

No incidents reported.

Nov 25, 2023
Scheduled downtime: November 25th - 26th
Completed - The scheduled maintenance has been completed.
Nov 25, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 21:00 PST
Scheduled - Over the weekend of November 25th to 26th 2023, we will be performing an infrastructure upgrade to the UserTesting Human Insight Platform that will help us deliver new and exciting capabilities for you in 2024 and beyond. More information at https://help.usertesting.com/hc/en-us/articles/14500279510173.
Nov 21, 10:04 PST
Nov 24, 2023
Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023

No incidents reported.

Nov 14, 2023

No incidents reported.

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