All Systems Operational
Logged Out Application Operational
90 days ago
100.0 % uptime
Today
Marketing Site ? Operational
UserTesting Blog ? Operational
Engineering Blog ? Operational
Log in form ? Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Test Launch Flow ? Operational
90 days ago
100.0 % uptime
Today
Login Portal ? Operational
App Uploading ? Operational
App Hosting ? Operational
App Distribution Operational
iOS App Signing Operational
Prototype Hosting Operational
90 days ago
100.0 % uptime
Today
Information Architecture Tools ? Operational
90 days ago
100.0 % uptime
Today
Customer Dashboard Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Study Results Operational
90 days ago
100.0 % uptime
Today
Insights Summary Operational
90 days ago
100.0 % uptime
Today
Video Management Operational
90 days ago
100.0 % uptime
Today
Video Playback ? Operational
CDN Operational
External Video Uploads ? Operational
90 days ago
100.0 % uptime
Today
Highlight Reel Editor ? Operational
90 days ago
100.0 % uptime
Today
Session video uploads ? Operational
90 days ago
100.0 % uptime
Today
Recording Services Operational
Android Recorder ? Operational
iOS Recorder ? Operational
Desktop Recorder ? Operational
Video Uploader ? Operational
Live Conversations Operational
Chrome Recorder Extension Operational
Fulfillment Services Operational
90 days ago
100.0 % uptime
Today
Test Distribution ? Operational
Tester Dashboard ? Operational
Applicant Process ? Operational
My Recruit ? Operational
90 days ago
100.0 % uptime
Today
Tools & Services Operational
Payment Processing ? Operational
Internal Tools ? Operational
Credit Allocation ? Operational
Help Center Operational
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Chat widget Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Share to Slack ? Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
Zoom Zoom Software Operational
Zoom Zoom Video Webinars Operational
Usermuse.com ? Operational
handrailux.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Site Uptime
Fetching
Past Incidents
Jul 18, 2024

No incidents reported today.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - All sessions impacted by the issue have been recovered and their metrics information is now available in the study.
Thank you for your patience and apologies for the inconvenience!

Jul 12, 03:06 PDT
Update - We are still working on the recovery of the impacted sessions from yesterday's issue. Thank you so much for your patience. So you know, any new responses that came in moving forward will work as expected. It's only the responses that were directly impacted we are working on.

We will continue to provide updates. If you have any questions, please feel free to reach out to us at support@usertesting.com.

Thank you!

Jul 11, 09:00 PDT
Monitoring - A fix has been implemented for all new Mobile sessions. The team is still working to make available the data for all the impacted sessions from today and yesterday. We will update in here once all sessions are available again. Thank you for your patience.
Jul 10, 11:03 PDT
Identified - The issue has been identified and the team is working on a solution. Thank you for your patience.
Jul 10, 09:56 PDT
Investigating - We are getting some reports of missing metrics for sessions done with mobile devices. Our team is investigating the issue at the moment. We will continue informing as soon as we have updates.
Jul 10, 08:57 PDT
Jul 11, 2024
Jul 10, 2024
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Resolved - The issue has been resolved. The audience tab is loading correctly for all Surveys.
Jul 4, 14:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 12:12 PDT
Update - We are continuing to investigate this issue.
Jul 4, 12:12 PDT
Investigating - We are currently investigating an issue preventing the Audience tab from loading in all Surveys.
Jul 4, 12:03 PDT