All Systems Operational
Uptime over the past 90 days. View historical uptime.
Logged Out Application Operational
90 days ago
100.0 % uptime
Today
Marketing Site ? Operational
UserTesting Blog ? Operational
Engineering Blog ? Operational
Log in form ? Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
99.98 % uptime
Today
Test Launch Flow ? Operational
90 days ago
99.99 % uptime
Today
Login Portal ? Operational
App Uploading ? Operational
App Hosting ? Operational
App Distribution Operational
iOS App Signing Operational
Prototype Hosting Operational
90 days ago
99.96 % uptime
Today
Information Architecture Tools ? Operational
90 days ago
100.0 % uptime
Today
Customer Dashboard Operational
90 days ago
99.6 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Study Results Operational
90 days ago
100.0 % uptime
Today
Insights Summary Operational
90 days ago
98.82 % uptime
Today
Video Management Operational
90 days ago
100.0 % uptime
Today
Video Playback ? Operational
CDN Operational
External Video Uploads ? Operational
90 days ago
100.0 % uptime
Today
Highlight Reel Editor ? Operational
90 days ago
100.0 % uptime
Today
Session video uploads ? Operational
90 days ago
100.0 % uptime
Today
Recording Services Operational
Android Recorder ? Operational
iOS Recorder ? Operational
Desktop Recorder ? Operational
Video Uploader ? Operational
Live Conversations Operational
Chrome Recorder Extension Operational
Fulfillment Services Operational
90 days ago
99.79 % uptime
Today
Test Distribution ? Operational
Tester Dashboard ? Operational
Applicant Process ? Operational
Invite Network ? Operational
90 days ago
99.79 % uptime
Today
Tools & Services Operational
Payment Processing ? Operational
Internal Tools ? Operational
Credit Allocation ? Operational
Help Center Operational
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Chat widget Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Share to Slack ? Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
Zoom Zoom Software Operational
Zoom Zoom Video Webinars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Site Uptime
Fetching
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
UserTesting Surveys - missing screener answers for past participants in some studies
Resolved - The data has been restored and the answers are now available for all studies. Thanks for your patience.
Oct 18, 06:59 PDT
Identified - We are aware there is an issue in some Survey studies (collected before October 10th) where the screener answers are not visible for participants in the Results tab. We can confirm the data exists in our servers and are working to restore the answers in those studies as soon as possible. Apologies for the inconvenience.
Oct 18, 06:40 PDT
Oct 17, 2024
We're investigating an issue where iOS Invite Network users are unable to start mobile tests
Resolved - This incident has been resolved.
Oct 17, 02:18 PDT
Update - A fix is being implemented, and should be released within the next 24-48 hours.
Oct 16, 14:14 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 16, 13:03 PDT
Investigating - We're investigating an issue where iOS Invite Network users are unable to start mobile tests. They're being redirected to a blank screen in our app after they enter their email. Android sessions are not impacted. Thank you.
Oct 16, 11:13 PDT
Oct 16, 2024
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Error when uploading prototype zip files into a draft
Resolved - This incident has been resolved.
Oct 8, 18:48 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 8, 16:49 PDT
Investigating - We're investigating an issue where an error message appears when trying to upload a zip file into an unmoderated Prototype draft.
Oct 8, 16:14 PDT
← Incident History Powered by Atlassian Statuspage