All Systems Operational

Uptime over the past 90 days. View historical uptime.
Logged Out Application Operational
90 days ago
100.0 % uptime
Today
Marketing Site Operational
UserTesting Blog Operational
Engineering Blog Operational
Log in form Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Test Launch Flow Operational
90 days ago
100.0 % uptime
Today
Login Portal Operational
App Uploading Operational
App Hosting Operational
App Distribution Operational
iOS App Signing Operational
Prototype Hosting Operational
90 days ago
100.0 % uptime
Today
Information Architecture Tools Operational
90 days ago
100.0 % uptime
Today
Customer Dashboard Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Study Results Operational
90 days ago
100.0 % uptime
Today
Insights Summary Operational
90 days ago
100.0 % uptime
Today
Video Management Operational
90 days ago
100.0 % uptime
Today
Video Playback Operational
CDN Operational
External Video Uploads Operational
90 days ago
100.0 % uptime
Today
Highlight Reel Editor Operational
90 days ago
100.0 % uptime
Today
Session video uploads Operational
90 days ago
100.0 % uptime
Today
Recording Services Operational
Android Recorder Operational
iOS Recorder Operational
Desktop Recorder Operational
Video Uploader Operational
Live Conversations Operational
Chrome Recorder Extension Operational
Fulfillment Services Operational
90 days ago
100.0 % uptime
Today
Test Distribution Operational
Tester Dashboard Operational
Applicant Process Operational
Invite Network Operational
90 days ago
100.0 % uptime
Today
Tools & Services Operational
Payment Processing Operational
Internal Tools Operational
Credit Allocation Operational
Help Center Operational
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Chat widget Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Share to Slack Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
Zoom Zoom Software Operational
Zoom Zoom Video Webinars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Site Uptime
Fetching
May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Hidden Observers stream
Resolved - This incident has been resolved.
May 4, 13:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 13:22 PDT
Identified - The issue has been identified and a fix is being implemented.
May 4, 12:20 PDT
Investigating - We are currently investigating an issue where the stream for hidden observers is not available during Live Conversations.

As a temporary workaround, users can join the session as co-moderators to access the stream.

We will provide further updates as soon as more information becomes available.
May 4, 11:45 PDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Reports of some users not being able to sign into their Accounts
Resolved - This incident has been resolved.
May 1, 12:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 10:40 PDT
Investigating - We have received reports from multiple users not being able to sign into their accounts. We are investigating. Thank you so much for your patience. We will provide an update when we know more. We apologize for the inconvenience.
May 1, 10:16 PDT
Apr 30, 2026
Issues adding an audience to a test
Resolved - This incident has been resolved.
Apr 30, 06:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 06:01 PDT
Identified - We have identified an issue affecting the ability to add an audience to a test and are implementing a fix. We apologize for the inconvenience.
Apr 30, 04:44 PDT
Apr 29, 2026
Some studies are filling more slowly than usual
Resolved - This incident has been resolved.
Apr 29, 02:09 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 00:35 PDT
Update - We continue to see steady improvement, and the invitation backlog is decreasing. While the situation remains active, some studies may still experience slower sourcing than usual. If your study is sourcing more slowly than expected, please reach out to our Support team so we can review your project and assist you with alternative sourcing options where appropriate.
Apr 28, 15:49 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 28, 06:53 PDT
Investigating - We are investigating reports of delays in study response rates. We are actively working to identify the root cause and will share an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Apr 28, 03:59 PDT
Apr 28, 2026
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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