Resolved -
This issue is now fully resolved - thank you for your patience.
Nov 28, 01:19 PST
Update -
Single Sign On to login to the platform working well.
Nov 28, 01:15 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 27, 11:15 PST
Identified -
Our team has identified the root cause of the issue and is working now to resolve it. Thank you for your patience.
Nov 27, 04:52 PST
Investigating -
We are seeing errors for customers using Single Sign On to login to the platform. Our team is investigating to understand the issue and restore the service as soon as possible. Please, reach out to support@usertesting.com if needed. Apologies for the inconvenience.
Nov 27, 02:49 PST