Some participants are currently unable to enter tests launched from the Figma plugin

Incident Report for UserTesting

Resolved

This incident has been resolved.

Posted Apr 23, 2026 - 01:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2026 - 01:46 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2026 - 01:01 PDT

Investigating

We are investigating reports that some participants encounter an error when attempting to access tests launched from the Figma plugin. We will provide an update as soon as more information is available.

Posted Apr 23, 2026 - 00:45 PDT

This incident affected: Fulfillment Services (Test Distribution).