We're investigating an issue where iOS Invite Network users are unable to start mobile tests

Incident Report for UserTesting

Resolved

This incident has been resolved.

Posted Oct 17, 2024 - 02:18 PDT

Update

A fix is being implemented, and should be released within the next 24-48 hours.

Posted Oct 16, 2024 - 14:14 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 16, 2024 - 13:03 PDT

Investigating

We're investigating an issue where iOS Invite Network users are unable to start mobile tests. They're being redirected to a blank screen in our app after they enter their email. Android sessions are not impacted. Thank you.

Posted Oct 16, 2024 - 11:13 PDT

This incident affected: Fulfillment Services (Invite Network).