Degraded Performance

Incident Report for UserTesting

Resolved

This incident has been resolved.

Posted May 19, 2023 - 10:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2023 - 10:14 PDT

Identified

We’ve received reports that "Add Contributors" feature is not functioning for launched studies. Our engineering team is actively investigating. The root cause has been identified already.

Posted May 19, 2023 - 09:57 PDT

This incident affected: Ordering (Test Launch Flow).