App uploads are failing to process

Incident Report for UserTesting

Resolved

This incident has been resolved.
Posted Jan 12, 2023 - 16:42 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2023 - 13:11 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 10, 2023 - 08:32 PST

Investigating

We are currently investigating this issue.
Posted Jan 06, 2023 - 13:30 PST

Update

We are continuing to monitor for any further issues.
Posted Jan 06, 2023 - 08:32 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 06, 2023 - 08:17 PST

Update

Communication with a third party service has been interrupted. iOS app uploads are currently failing. A fix is being developed and put in place.
Posted Jan 05, 2023 - 17:43 PST

Update

Communication with a third party service has been interrupted. iOS app uploads are currently failing. A fix is being developed and put in place.
Posted Jan 05, 2023 - 17:42 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 05, 2023 - 16:51 PST

Investigating

We are currently investigating this issue.
Posted Jan 05, 2023 - 14:48 PST
This incident affected: Ordering (App Uploading).