Investigating Issue with drafts and studies not appearing

Incident Report for UserTesting

Resolved

This issue is now fully resolved - thank you for your patience.

Posted Jul 24, 2023 - 15:06 PDT

Monitoring

Thank you for your patience! We have implemented a fix and are actively monitoring it.

Posted Jul 24, 2023 - 14:37 PDT

Identified

We have identified the issue causing this behavior. Our Engineering team is in the process of implementing a fix and will be monitoring as we deploy it.

Posted Jul 24, 2023 - 14:28 PDT

Investigating

We’re investigating an issue with studies and drafts not appearing. We will update this page as we have more information about the status of the issue.

Posted Jul 24, 2023 - 14:24 PDT

This incident affected: Customer Dashboard (Dashboard, Study Results).