Completed
Maintenance is complete. Thank you for your patience.
Posted Mar 24, 2023 - 03:00 PDT
Verifying
We are currently validating the change and bringing the services back online.
Posted Mar 24, 2023 - 02:45 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2023 - 02:01 PDT
Scheduled
We will be performing some planned database maintenance on the UserTesting Platform on Friday 24th March from 2-2.45am Pacific Time. During this time, the UserTesting Platform will be offline and display a maintenance page.
Posted Mar 20, 2023 - 10:11 PDT
This scheduled maintenance affected: Fulfillment Services (Test Distribution, Tester Dashboard, Applicant Process, My Recruit), Video Management (Video Playback, CDN, External Video Uploads, Highlight Reel Editor, Session video uploads), Ordering (Test Launch Flow, Login Portal, App Uploading, App Hosting, App Distribution, iOS App Signing, Prototype Hosting, Information Architecture Tools), Tools & Services (Payment Processing, Internal Tools, Credit Allocation, Help Center), Customer Dashboard (Dashboard, Study Results, Insights Summary), Third-Party Services (Chat widget), and Third-Party Integrations (Share to Slack).