We're investigating an issue which may cause AI Test Creation to fail for some users

Incident Report for UserTesting

Resolved

This incident has been resolved.

Posted Jul 10, 2026 - 11:37 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 10, 2026 - 11:19 PDT

Investigating

We are currently experiencing degraded service due to an issue with a third-party provider. Some users may experience delays or failures when using AI Test Creation

Our team is actively monitoring the situation and working with the provider to restore normal service. We will provide another update as soon as more information is available.

Posted Jul 10, 2026 - 11:01 PDT

This incident affected: Ordering (Test Launch Flow).