UserTesting Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Logged Out Application Operational

90 days ago

100.0 % uptime

Today

Marketing Site Operational

UserTesting Blog Operational

Engineering Blog Operational

90 days ago

100.0 % uptime

Today

Ordering Operational

90 days ago

100.0 % uptime

Today

Test Launch Flow Operational

90 days ago

100.0 % uptime

Today

App Uploading Operational

App Hosting Operational

App Distribution Operational

iOS App Signing Operational

Prototype Hosting Operational

90 days ago

100.0 % uptime

Today

Information Architecture Tools Operational

90 days ago

100.0 % uptime

Today

Customer Dashboard Operational

90 days ago

99.98 % uptime

Today

Dashboard Operational

90 days ago

99.96 % uptime

Today

Study Results Operational

90 days ago

100.0 % uptime

Today

Insights Summary Operational

90 days ago

100.0 % uptime

Today

Video Management Operational

90 days ago

100.0 % uptime

Today

Video Playback Operational

CDN Operational

External Video Uploads Operational

90 days ago

100.0 % uptime

Today

Highlight Reel Editor Operational

90 days ago

100.0 % uptime

Today

Session video uploads Operational

90 days ago

100.0 % uptime

Today

Recording Services Operational

Android Recorder Operational

iOS Recorder Operational

Desktop Recorder Operational

Video Uploader Operational

Live Conversations Operational

Chrome Recorder Extension Operational

Fulfillment Services Operational

90 days ago

100.0 % uptime

Today

Test Distribution Operational

Tester Dashboard Operational

Applicant Process Operational

Invite Network Operational

90 days ago

100.0 % uptime

Today

Tools & Services Operational

Payment Processing Operational

Internal Tools Operational

Credit Allocation Operational

Help Center Operational

Third-Party Services Operational

90 days ago

100.0 % uptime

Today

Chat widget Operational

90 days ago

100.0 % uptime

Today

Third-Party Integrations Operational

90 days ago

100.0 % uptime

Today

Share to Slack Operational

90 days ago

100.0 % uptime

Today

Zoom Zoom Meetings Operational

Zoom Zoom Software Operational

Zoom Zoom Video Webinars Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Site Uptime

Fetching

Past Incidents

Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

Issue affecting the video player

Resolved - This incident has been resolved.
Oct 10, 02:37 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 02:18 PDT

Investigating - We are currently investigating a technical issue affecting our video player. Users might see the message "You appear to be logged out. Please sign in." Users are advised to ignore the message and click anywhere on the screen to remove it.
Oct 10, 00:40 PDT

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

Delayed Payments

Resolved - The issue is fully fixed, all payments have been processed and the system is back to normal. Apologies for the inconvenience and thank you for the patience.
Oct 7, 02:08 PDT

Monitoring - We have now resolved the issue impacting payments for some test types. Missing payments will be sent to affected contributors over the course of today. Thank you for your patience while we fixed things!
Oct 6, 03:01 PDT

Identified - We are aware of an issue affecting the delivery of some payments scheduled from October 1st onward. The underlying cause has been identified, and we are actively working on a resolution. Updates will be provided as soon as more information is available.
Oct 3, 01:57 PDT

Oct 6, 2025

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

All Systems Operational

Related

Past Incidents