All Systems Operational

Uptime over the past 90 days. View historical uptime.
Logged Out Application Operational
90 days ago
100.0 % uptime
Today
Marketing Site Operational
UserTesting Blog Operational
Engineering Blog Operational
Log in form Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Test Launch Flow Operational
90 days ago
100.0 % uptime
Today
Login Portal Operational
App Uploading Operational
App Hosting Operational
App Distribution Operational
iOS App Signing Operational
Prototype Hosting Operational
90 days ago
100.0 % uptime
Today
Information Architecture Tools Operational
90 days ago
100.0 % uptime
Today
Customer Dashboard Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Study Results Operational
90 days ago
100.0 % uptime
Today
Insights Summary Operational
90 days ago
100.0 % uptime
Today
Video Management Operational
90 days ago
100.0 % uptime
Today
Video Playback Operational
CDN Operational
External Video Uploads Operational
90 days ago
100.0 % uptime
Today
Highlight Reel Editor Operational
90 days ago
100.0 % uptime
Today
Session video uploads Operational
90 days ago
100.0 % uptime
Today
Recording Services Operational
Android Recorder Operational
iOS Recorder Operational
Desktop Recorder Operational
Video Uploader Operational
Live Conversations Operational
Chrome Recorder Extension Operational
Fulfillment Services Operational
90 days ago
100.0 % uptime
Today
Test Distribution Operational
Tester Dashboard Operational
Applicant Process Operational
Invite Network Operational
90 days ago
100.0 % uptime
Today
Tools & Services Operational
Payment Processing Operational
Internal Tools Operational
Credit Allocation Operational
Help Center Operational
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Chat widget Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Share to Slack Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
Zoom Zoom Software Operational
Zoom Zoom Video Webinars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Site Uptime
Fetching
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Usertesting platform down.
Resolved - This incident has been resolved.
Mar 10, 12:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 11:52 PDT
Investigating - We are currently experiencing an issue affecting access to the UserTesting platform. Our team is actively investigating, and we will provide updates as soon as more information becomes available.
Mar 10, 11:28 PDT
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Issue Identified
Resolved - This incident has been resolved.
Mar 2, 02:10 PST
Monitoring - We have released a new version of our iOS app that resolves this issue moving forward. To ensure everything works as expected, participants are required to update to the latest version of the app before taking a new test on their iPhone.
Feb 26, 03:37 PST
Identified - We have identified an issue affecting how successful tasks are detected in Interaction Tests on iOS when a Navigation Task uses "contains" as the success criteria. Our Engineering team is implementing a fix and will monitor the system as it is deployed.
Feb 20, 07:43 PST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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